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    Quiz 9: Writing Correspondence

    Questions and Answers for Quiz 9: Writing Correspondence

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    Practical Strategies for Technical Communication

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    Writing Correspondence

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    When it appears in a letter, memo, or email, what does the symbol c stand for?

    Free Multiple Choice Q01

    three elements are always found at the top of the second and subsequent pages of a memo. One is the page number. What are the other two?

    Free Multiple Choice Q02

    Which of the following best defines writing that projects the "you attitude"?

    Free Multiple Choice Q03

    which of the following is NOT a guideline for effective on-the-job microblogging?

    Multiple Choice Q04

    Which of the following is NOT a means of adhering to netiquette guidelines?

    Multiple Choice Q05

    A writer working for the state department of agriculture wishes to educate farmers statewide about upcoming changes in irrigation policies. Which of the following types of communication would be most effective?

    A writing team regularly uses email to coordinate projects and to maintain a friendly, collaborative work environment. Which of the flaws listed below does the following email exhibit? To: Documentation Department Subject: Status of Trace Instrument's Consulting Project > It would be nice to know the status of the Trace project so I can > plan my summer hours with some accuracy.

    Multiple Choice Q06

    I understand that the uncertainty with the Trace Instrument's project is causing some scheduling nightmares. I want to briefly update you. The project smaller than we first thought. Initially it seemed like a cast of thousands would be involved. However, the company will pay for only three of us. Steve, Ming, and Stacy will work on the project. While you may be disappointed, I'm sure some "cost overruns" by the team will teach Trace Instruments a lesson I have your name and will contract you if the project grows. Wilma Vogel

    Multiple Choice Q07

    You are writing a research paper on the hydrological impacts of hydraulic fracturing, or fracking, on groundwater in your state. In your research, you have found that a professor at a university in another state, Dr. Thomas Henry Wright, has conducted similar research. You decide to write an inquiry letter to ask him some questions. Which salutation is most appropriate for your letter?

    Multiple Choice Q08

    How might a business letter to someone from a very different culture differ from a business letter to someone from your own culture?

    Multiple Choice Q09

    You are one of four people on a search committee interviewing candidates for a marketing manager position in your department. The Human Resources (HR) department has asked each person on the committee to provide feedback after every interview. The candidate you interviewed this afternoon, Mr. Zoolander, did not seem at ease, and you were disappointed in several of his responses to questions. Which passage would be best to include in your email to the HR department?

    Multiple Choice Q10

    Your company intends to open a new office on the other side of the country. The goal is to expand the company's operations and move into some new and more exclusive markets. This is a major step for the company, and you want your shareholders to be impressed. Which type of correspondence should you use to communicate with your shareholders?

    Multiple Choice Q11

    Which of the following statements is true?

    Multiple Choice Q12

    What does it mean to "link generously" when posting to a microblog at work?

    Multiple Choice Q13

    In what situation should you use an attention line in a letter?

    Multiple Choice Q14

    Why is it important to communicate honestly, no matter what type of document you create?

    Multiple Choice Q15

    What level of formality should be used in workplace correspondence with digital applications such as email and microblogs?

    Multiple Choice Q16

    Which of these sentences best avoids clichés?

    Multiple Choice Q17

    If you are writing a letter using company stationery, which piece of information is most likely to be provided so that you do not have to type it?

    Multiple Choice Q18

    in which type of letter is flattering the recipient appropriate?

    Multiple Choice Q19

    What does the term bandwidth refer to in Chapter 9?

    Multiple Choice Q20 Related Quizzes Quiz 1

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    Technical Writing Final Review Chapter 9 Flashcards

    Study with Quizlet and memorize flashcards terms like When it appears in a letter, memo, or email, what does the symbol c stand for?, According to Chapter 9, three elements are always found at the top of the second and subsequent pages of a memo. One is the page number. What are the other two? (Select both answers.), Which of the following best defines writing that projects the "you attitude"? and more.

    Technical Writing Final Review Chapter 9

    25 studiers in the last day

    When it appears in a letter, memo, or email, what does the symbol c stand for?

    Click card to see definition 👆

    copy

    Click again to see term 👆

    According to Chapter 9, three elements are always found at the top of the second and subsequent pages of a memo. One is the page number. What are the other two? (Select both answers.)

    Click card to see definition 👆

    the name of the recipient

    the date of the memo

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    1/40 Created by tkyugk

    Terms in this set (40)

    When it appears in a letter, memo, or email, what does the symbol c stand for?

    copy

    According to Chapter 9, three elements are always found at the top of the second and subsequent pages of a memo. One is the page number. What are the other two? (Select both answers.)

    the name of the recipient

    the date of the memo

    Which of the following best defines writing that projects the "you attitude"?

    writing that adopts the reader's point of view and has content, structure, and tone adjusted to meet his or her needs

    According to Chapter 9, which of the following is NOT a guideline for effective on-the-job microblogging?

    Regard your followers as a market for your company's products and services.

    Which of the following is NOT a means of adhering to netiquette guidelines?

    Take a friendly, casual tone.

    A writer working for the state department of agriculture wishes to educate farmers statewide about upcoming changes in irrigation policies. Which of the following types of communication would be most effective?

    letter

    A writing team regularly uses email to coordinate projects and to maintain a friendly, collaborative work environment. Which of the flaws listed below does the following email exhibit? (Select all that apply.)

    To: Documentation Department

    Subject: Status of Trace Instrument's Consulting Project

    > It would be nice to know the status of the Trace project so I can

    > plan my summer hours with some accuracy.

    I understand that the uncertainty with the Trace Instrument's project is causing some scheduling nightmares. I want to briefly update you.

    The project smaller than we first thought. Initially it seemed like a cast of thousands would be involved. However, the company will pay for only three of us. Steve, Ming, and Stacy will work on the project. While you may be disappointed, I'm sure some "cost overruns" by the team will teach Trace Instruments a lesson

    I have your name and will contract you if the project grows.

    Wilma Vogel

    The writer flamed the writer of an earlier message.

    You are writing a research paper on the hydrological impacts of hydraulic fracturing, or fracking, on groundwater in your state. In your research, you have found that a professor at a university in another state, Dr. Thomas Henry Wright, has conducted similar research. You decide to write an inquiry letter to ask him some questions. Which salutation is most appropriate for your letter?

    Dear Dr. Wright:

    How might a business letter to someone from a very different culture differ from a business letter to someone from your own culture?

    in the salutation

    in the level of specificity of the information

    in the tone

    All responses are correct.

    You are one of four people on a search committee interviewing candidates for a marketing manager position in your department. The Human Resources (HR) department has asked each person on the committee to provide feedback after every interview. The candidate you interviewed this afternoon, Mr. Zoolander, did not seem at ease, and you were disappointed in several of his responses to questions. Which passage would be best to include in your email to the HR department?

    "I was disappointed with several of Mr. Zoolander's responses to our questions. He did not show that he had thought deeply about the issues our department is facing."

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