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    Spectrum Customer Service, Phone Number & Chat

    Contact customer service, explore popular topics, read support articles and get chat support. At Spectrum, we're here to help.

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    Welcome to Spectrum Support

    Welcome to Spectrum Support Contact Us

    We’re here for you. Get answers to your questions.

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    We are available 24/7 to help troubleshoot problems, connect you with our support team and solve problems quickly - so you can get back to your life.

    Prefer to speak with an agent?

    Can't find the answer you are looking for on Spectrum.net? For TV, Internet and Home Phone questions, call us at (833) 267-6094. For Spectrum Mobile questions, call (833) 224-6603.

    More Support Resources

    Get the help you need based on the the services you have with us.

    Mobile Home Phone Internet & WiFi TV

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    Contacting a Spectrum Mobile agent

    Getting help without going to a store

    Checking for weather outages in my area

    Signing in to my account

    Viewing my channel lineup or TV package

    How to fix a slow or lost internet connection

    Accessibility solutions

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    Find our best deals and plans for new customers.

    Shop For Spectrum Service

    Find our best deals and plans for new customers.

    Weather Outages

    Get the latest updates on weather outages in your area.

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    Get the latest updates on weather outages in your area.

    Community Forums

    Check out our Community Forums for help and troubleshooting.

    Community Forums

    Check out our Community Forums for help and troubleshooting.

    Source : www.spectrum.net

    Spectrum Phone Number

    The best Spectrum phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Spectrum rep, reminders when the call center opens, tips and shortcuts from other Spectrum customers who called this number.

    Spectrum Phone Number

    Call Spectrum customer service faster with GetHuman

    888-615-0301

    CUSTOMER SERVICE

    Current Wait: 21 mins (13m avg)

    Hours: Mon-Sat 8am-1am, Sun 8am-12am EST; best time to call: 1:45pm

    Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!

    Setup Account Lower My Bill

    Service or technical issues

    Cancel or change services

    Complaint A different issue

    Get to a live person fastest: Press 1 to order service, press 2 for customer service

    Popular customer problems and how to solve them

    What Questions Should I Ask Spectrum When Shopping for an Internet Provider?

    Does Spectrum Have the Best Customer Satisfaction for Internet Service?

    How Do I Switch My Internet Provider to Spectrum?

    How Do I Get Spectrum to Lower My Monthly Rate?

    Is Spectrum Internet Service Any Good?

    Reasons customers like you called recently

    My internet has been down since around * this morning. I tried to unplug it still tower...

    Activate new cable box

    Can’t get tv to come on need a rep

    My wifi and Internet are not working, someone came to fix it on Saturday morning, and I...

    Need to tell customer service a specific date i can pay my bill

    I'll be overseas. Need international services.

    how to set up email so i can block unwanted emails. i have gone to settings and filters...

    We applied for and qualified for ACP discount , talked with spectrum representative who...

    Looking for my new phone I ordered when I reconnected my service at my old house

    Guide only says unavailable no channels or times

    The bill is overdue and we need a way to pay part of it

    Would like a land line, how do I do that

    How to stop spam calls. Is there a way to block them or some other way to shut them off...

    Extension on bill request

    need to unlock phone asap. phone is completely paid off

    See more recent reasons for calling

    Help me with my issue

    Our Editor's Notes on Spectrum's Phone-Based Customer Care

    Spectrum Cable is a cable, phone, and Internet provider to both business and residential accounts that provides phone service, broadband Internet and cable television to both residential and business customers. As a large company that has been in business a long time, it isn't surprising that Spectrum Cable gets lots of calls for customer service every day.

    Why Do People Call Spectrum Cable Customer Support?

    People call Spectrum Cable customer support for a range of reasons, including:

    Beginning new service

    Changing or canceling service

    Troubleshooting and technical support

    Upgrading devices or purchasing new equipment

    Requesting information about services and their features

    Scheduling technician appointments

    Billing and account inquiries

    Transferring service to a new address.

    Tips for Calling Spectrum Cable Customer Service

    Here are a few things you can do to help ensure a successful customer service call:

    Call the right number. Spectrum Cable has two different customer support numbers. One is for sales and the other is for technical support.

    Have relevant documentation in front of you when you call. This might include order confirmations, account numbers, billing statements, screenshots, serial numbers from your equipment or previous correspondence with Spectrum about your issue.

    If you are calling for technical support, be close to your devices or equipment so that you can troubleshoot along with the representative.

    Have pen and paper handy so that you can take notes during your call.

    How Do Consumers Feel About Their Calls to Spectrum Cable?

    Research into online and offline reports from Spectrum Cable customers shows mixed feelings about the level of customer support that Spectrum offers. Many callers complain of long wait times as well as difficulty getting satisfactory responses to requests for customer service. Another complaint that is typical of the cable industry is confusion over rates: Some callers feel that they are charged inconsistent amounts for their service packages.

    It should be noted, however, that many customers also state that they are happy with the level of phone-based service that they've received.

    What Issues are Resolvable via a Spectrum Cable Customer Service Call?

    As is true of most cable and Internet companies, most issues can be resolved with a call to customer service. These issues include basic troubleshooting and technical support, questions about service and product features, technician appointment setting and transferring service to a new address. Billing issues are also easily addressed over the phone.

    What can't be addressed over the phone are those issues that require dealing with physical equipment: Technician visits are often necessary to handle those concerns. There are also situations in which customers must physically return devices to the cable company: An agent can authorize these returns or schedule a technician visit, but cannot immediately resolve the problem.

    What Can I do if I am Dissatisfied with my Call to Spectrum Cable?

    If you get off the phone with Spectrum Cable customer service and feel as though the all went badly because you were unable to resolve your issue or get your questions answered, don't fret. You may still have options.

    Source : gethuman.com

    Spectrum Review 2022: Plans, Prices, and More

    Find and compare plans, pricing, and packages for Spectrum Internet, TV, phone, and more.

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    SPECTRUM REVIEW 2022: PLANS, PRICES, AND MORE

    SPECTRUM REVIEW 2022: PLANS, PRICES, AND MORE We’ve researched the packages that’ll give you the best internet performance and TV channels.

    $500 contract buyout when you switch

    Editorial rating (3.4/5)

    Price: From $44.99–$139.98/mo.*†‡Channels: 125–200+Internet speed: From 200 Mbps up to 1 Gbps (wireless speeds may vary)

    CALL TO SIGN UP 833-924-3697 Top packages

    Best value

    Spectrum Internet® Ultra

    Best overall

    Double Play Silver

    Price Download speeds Channels Details

    $69.99/mo. for 12 mos.* Up to 400 Mbps (wireless speeds may vary) N/A VIEW PLAN

    From $129.98/mo. for 12 mos.† Up to 200 Mbps (wireless speeds may vary) 175+ channels VIEW PLAN

    Data effective as of publish date. Offers and availability may vary by location and are subject to change. See full disclaimer.

    By Eric Chiu

    Share | Feb 15, 2022

    Spectrum offers a strong combination of fast internet download speeds and more premium cable channels than you can shake a remote at. If you’re in the market for internet, we recommend Spectrum Internet® Ultra, since it has excellent speeds for most homes and gives you some good bang for your buck.

    But when it comes to bundles, Spectrum’s internet and TV packages are on the pricier side. If you’re trying to keep an eye on your budget, check out the competition for better deals.

    Spectrum pros and cons

    Pros

    Excellent TV channel selection

    Included HBO Max™ with Spectrum TV® Silver

    FREE internet modem

    Cons

    Price increases after a year

    Expensive internet packages

    Limited basic internet packages

    Jump to:

    Spectrum Internet plans and prices

    Spectrum TV® plans and prices

    Spectrum Internet and TV bundles

    Spectrum availability

    How to get Spectrum

    Spectrum deals and promotions

    If you sign up for Spectrum, there’s almost always a deal or promotion you can take advantage of. Our favorite evergreen deal is Spectrum’s contract buyout program—you can get $500 to cover early termination fees when you leave your current TV and internet provider.

    Check out our Spectrum deals page for all the notable savings and perks you can get right now.

    Spectrum Internet® plans and prices

    Packages Spectrum Internet®

    Spectrum Internet Ultra

    Spectrum Internet® Gig

    Price* Download speeds

    $49.99/mo. for 12 mos. Up to 200 Mbps (wireless speeds may vary) VIEW PLAN

    $69.99/mo. for 12 mos. Up to 400 Mbps (wireless plans may vary) VIEW PLAN

    $89.99/mo. for 12 mos. Up to 1 Gbps** (wireless speeds may vary) VIEW PLAN

    Data effective as of publish date. Offers and availability may vary by location and are subject to change. See full disclaimer.

    With a download speed of up to 200 Mbps (wireless speeds may vary), the Spectrum Internet package is best for one person or smaller homes who typically browse the web and occasionally watch streaming TV shows or movies. With its faster maximum download and upload speeds, Spectrum Internet Ultra and Spectrum Internet Gig comfortably handle regular streaming video or video calls from a larger four to six-person family.

    Although Spectrum’s Internet packages are pricey compared to other nationwide ISPs, the provider offers no contract agreements and a FREE modem, so you won’t have to worry about equipment rental surcharges. But after 12 months, your monthly bill will go up by $25.00 for all three plans.

    Check out our full Spectrum Internet review to learn more about the ISP’s internet plans.

    Our Spectrum Internet experience

    CableTV.com team member Manuel has Spectrum Internet® Gig at home. Here’s what he thinks about it:

    “I chose this high-speed internet plan because my wife and I work remotely. We make a lot of Zoom calls, and I didn’t want speed to be a factor in our connection. Honestly, we went for the fastest plan more for peace of mind than out of necessity, but at least we rarely run into speed issues.”

    Spectrum Out-of-Home WiFi

    Your Spectrum Internet service entitles you to on-the-go connection through Spectrum WiFi hotspots around your community—and the US in general. This perk is pretty common among major internet providers, but it’s definitely a handy one, especially if you’ve run out of data on your smartphone.

    To learn how to hop on this convenient network, head over to our Spectrum WiFi hotspots guide.

    Spectrum TV® plans and prices

    Packages Spectrum TV® Select Spectrum TV® Silver Spectrum TV® Gold Mi Plan Latino® Price* Channels

    From $49.99/mo. for 12 mos. 125+ channels VIEW PLAN

    From $79.99/mo. for 12 mos. 175+ channels VIEW PLAN

    From $99.99/mo. for 12 mos. 200+ channels VIEW PLAN

    From $34.99/mo. for 12 mos. 75+ Spanish channels, 65+ English channels VIEW PLAN

    Data effective as of publish date. Offers and availability may vary by location and are subject to change. See full disclaimer.

    Spectrum TV Select includes the usual basic cable channels such as ESPN, Food Network, and Nickelodeon. On Spectrum TV Silver, you’ll get premium channels like HBO® and SHOWTIME® along with the streaming video service HBO Max™. Spectrum TV Gold adds additional premium cable channels such as STARZ®, TMC®, and BeIN SPORTS.

    Source : www.cabletv.com

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